How To Change Name on EVA Air Get in touch with EVA Air customer support to modify your name on a reservation. You can visit an EVA Air office or give their hotline a ring. To confirm the name change, present the required paperwork, such as your passport or other form of identity. Depending on the fare type and timing, fees can be charged. To prevent issues, make sure the request is submitted well in advance of your departure. As an alternative, you can email customer service with the information about your reservation and the necessary files. Visit the EVA Air website or refer to their official rules for more information.