I had a good first experience at the United Airlines Hamburg Office with the The staff was polite and willing to help, and the office had a professional yet welcome feel. I was welcomed right away and given assistance with my travel-related questions. The crew took their time addressing my concerns without hurrying the meeting, and the setting was well-organized. I felt appreciated as a customer because of their courteous and competent manner. It was clear that client happiness is a top priority for United Airlines. I was thankful for the great service and felt secure about my next trip as I left the office.